In order to help you easily navigate our online application, our Director of Quality Assurance, Melanie Loehr, has created this list of frequently-asked questions. If you have a question that isn’t addressed below, please call 800-226-6347 or email QA@interimphysicians.com.
Q: Do I really need to complete this application? You already have my CV.
A: There are sections you can skip if we have your updated CV. We still need you to complete steps 1-5 to the best of your ability. On step 6, “Work History” you only need to enter workplaces that aren’t listed on your CV. If you’ve just started working somewhere and it hasn’t quite made it onto your CV yet, that’s no problem. Just put the information on the online application, and we’ll make sure to update your work history for you.
Q: Is this application secure? I don’t want to provide my social security number on an unsecured site.
A: Our online application is secured. If you look up at the address bar, you’ll see the little padlock, as well as the https address, which indicates a secured site. If you’re not comfortable providing your social security number, you can enter 000-00-0000 in this field and call 800-226-6347 to provide your social security number by phone to a Quality Assurance Specialist.
Q: Do I need to look up the address for every place I went to school or worked?
A: You don’t! If you can give us the school or hospital name, and the city and state or country, we’ll take it from there.
Q: Why am I getting an error message on Step 3?
A: Sometimes we have a bug on the Board Certifications step. If you get this error message, try clicking both “Board Certified” and “Board Eligible” and that should bypass it.
Q: Why is it asking me to upload documents on Step 11?
A: There are a number of credentialing documents that we need up front in order to get you set up with our malpractice insurance and help with client credentialing. There are four ways for you to send us those documents:
- If they’re already scanned into your computer, you can just upload them directly to our online application in Step 11.
- You can fax most documents to us at 800-505-4794. This fax line is secure and is accessible only to our Quality Assurance Specialists. Please note that driver’s licenses, social security cards, passports and photos do not fax well.
- You can email your documents to QA@interimphysicians.com. Just like our fax line, this email address is secure and monitored only by Quality Assurance Specialists.
- If you’d prefer to overnight hard copies of your documents to us, please call 800-226-6347 and we’ll be happy to send you a pre-paid label.
Q: Why am I having problems saving my application or why is the information I enter disappearing?
A: Sometimes users of IPads or other Apple devices that use the Safari browser have difficulties with the online application. The application site runs best on Google Chrome.