When a national staffing firm filed for bankruptcy, emergency departments across the country were left scrambling to fill gaps.
Travis Redman, account manager at Interim Physicians, saw the breaking news and went straight to his phone.
“I understood the gravity of the situation right away,” he said. “I knew how disruptive this could be for the emergency departments that relied on the staffing firm.”
Some hospital leaders had not yet heard the news. However, thanks to Travis’s call, one emergency physician group that manages emergency departments nationwide was able to act quickly and capitalize on Interim Physicians’ timely outreach.
Fast Action, Lasting Results
Within days, Interim Physicians had a locum tenens agreement in place. Travis and his team delivered a candidate who stepped seamlessly into the role.
“They were so impressed with the physician that a few months later, they asked to take them on permanently,” Travis beamed.
What started as an emergency stopgap solution soon turned into something more: a trusted relationship. Just three months after that first placement, the client called again. A new site in California needed multiple locum providers. Soon after, Texas. Then Florida again.
“We staffed six locums at the California site alone,” said Travis. “And every time they open a new location, we’re one of the first calls they make.”
A Partnership Built On Trust
This client partners with several large national staffing firms, but they typically do not receive the same quality or speed they’re accustomed to from Interim.
“The client is accustomed to seeing unqualified candidates who take weeks to vet,” Travis said. “We only send board-certified, fully vetted physicians who are ready to go. They’ve come to expect that from us.”
That consistency and care, combined with fair rates, is what transformed a crisis into a long-term partnership. Today, Travis and his client speak frequently. Managing dozens of emergency departments nationwide, they know Interim Physicians can deliver when it counts.
“We’re always ready,” said Travis. “That’s why we’re her first call.”
