Fewer than two percent of all staffing agencies earn the award given by ClearlyRated, an independent customer satisfaction firm.
Interim Physicians, a pioneering locum tenens staffing agency and a founding member of the National Association of Locum Tenens Organizations (NALTO) today announced that it has won the Best of Staffing Client and Talent Awards for providing superior service to its clients and candidates. The company has won the Client award for the past four years and the Talent award five years running, earning its first Diamond status.
Presented in partnership with presenting sponsor CareerBuilder and gold sponsors Indeed and Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates.
Interim Physicians received satisfaction scores of 9 or 10 (out of 10) from 79% of clients, significantly higher than the industry’s average of 38%, and 9 or 10 out of 10 from 86% of placed locum tenens providers, compared to the industry’s average of 40%.
“Exceptional customer service” was a common thread among client responses:
“Interim has been an extremely efficient and organized organization that delivers exceptional candidates. The billing and customer service aspects of the Interim team was spectacular and a pleasure to work with. Outstanding organization!”
“I enjoy working with the entire team. They are responsive and work with us to make their candidates more competitive than other agencies. Interim is at the top of my list.”
Provider responses were focused on strong communication, integrity, and amenities:
“I have been with Interim Physicians for 19 years and have been very pleased with my assignments and the people who have helped me.”
“I have had nothing but great experiences with Interim. My Account Executive has always been upfront and honest with me. I have only had positive experiences with all my assignments. Travel and lodging are always well coordinated.”
“Interim is easy to work with. I can work on my own schedule and have always been treated very well. Travel is a breeze, and payroll is efficient.”
Tim Hand, Chief Executive Officer of Interim Physicians, celebrated the 2021 award and reflected on the deeper significance of winning a staffing award in a year that was upended by a public health crisis.
“Our departments embodied professionalism all year while mostly working remotely. Nothing came easy in 2020,” he said. “I salute our staff and providers for their tireless efforts to help provide healthcare coverage to local communities across the country that were devastated by Covid-19. While awards are always welcome, playing a part in saving lives and delivering care where it is needed most means even more to our close-knit team.”
About Interim Physicians
Interim Physicians is a locum tenens staffing agency with roots in 1979 as one of the pioneering founders of the temporary physician staffing service model. Our mission is to provide our clients with QualityCare – only the finest, most qualified physicians at the most competitive rates possible. In addition to winning ClearlyRated’s “Best of Staffing” award five years in a row, the firm has been recognized as a perennial “Largest Locum Tenens Firm” by Staffing Industry Analysts, a leading research firm. Interim Physicians is based in Saint Louis, Missouri, with an additional office in Dallas, Texas.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.