Provider Spotlight: Dr. Mandel, ER Maverick & Locum Tenens Physician

The Interim Physicians Quality Assurance Team Steals the Spotlight for 2023 Healthcare Risk Management Week

In the healthcare industry, the third week of June is Healthcare Risk Management Week, a time to show appreciation for risk management professionals at healthcare facilities and locum tenens staffing agencies alike. 

HRM Week provides Interim Physicians’ sales, accounting, travel, and marketing departments – as well as our clients and providers – a welcome opportunity to recognize the powerhouse team delivering excellence at Interim Physicians. 

The theme for this year’s celebration, which takes place from June 19-23, is “Enhancing skills. Elevating the profession.” 

It’s safe to say the dedicated pros at Interim Physicians have been taking “skill elevation” to new heights for well over a decade. We daresay they’ve set a new standard for locum tenens risk management under the watchful eye of Melanie Loehr, our tireless Director of Quality Assurance, whose vision is as sharp as a high-flying eagle.

Melanie’s staff plays a vital role throughout a provider’s locum tenens journey, and without the QA team’s relentless dedication to vetting provider credentialing, we wouldn’t be where we are today – leaders in the locum tenens industry and growing rapidly.

Quality? It’s Jobs 1-10 for Interim’s QA Department

Our QA team collectively holds more than 40 years of licensing and credentialing experience (read more about their awesomeness in our recent client success story).

With an average tenure of five years at Interim Physicians alone, their expertise enables us to provide clients and physicians with comprehensive risk management and credentialing services, maintaining the highest standards of quality and patient safety. Quality requires focus, which is why each team member’s average number of provider files per facility is less than 15. This allows us to thoroughly review each multiple times a day under a personalized “concierge model of customer service.”

Building strong relationships with practice management groups and repeat hospitals is crucial to our firm’s success. Interim’s QA team is trained to anticipate each client’s specific needs, proactively preparing future files for submission, saving valuable time for healthcare facilities. 

This commitment to external partnerships is mirrored within our organization, fostering a culture of service to our clients and physicians. It’s one reason we won a Best of Staffing Diamond Award for Clients and Talent by ClearlyRated in 2022.

Managing Expansion While Maintaining Standards of Excellence

As our facility coverage requests have surged, we’ve strategically expanded our QA team, welcoming three new hires with diverse backgrounds. This growth ensures consistent delivery of outstanding QA services across the team, ensuring we maintain our exceptional customer service standards.

As we celebrate Healthcare Risk Management Week, we proudly honor our exceptional Quality Assurance team, including:

These are some of the most passionate pros in the locum tenens industry. 

We are grateful for their efforts in ensuring that our communities and loved ones remain healthy and safe. Thank you to QA for making us proud to be… Interim Physicians.